Support
Shipping & Returns
Shipping Policy
Our orders are shipped with Royal Mail and may require a signature upon delivery. Standard postage is free of charge. Upgraded shipping can be selected at checkout for a surcharge. We aim to get your order out to you as soon as possible, but please allow 1-2 days for the processing of your order.
​
Standard delivery times: 2-5 working days
Express delivery times: 1-2 working days
Returns Policy
Please contact us via Etsy or notonethehighstreet.com if you have any problems with your order or would like to return it. If you wish to return an item please contact us within 14 days of delivery, let us know when you have returned the item and we'll refund your order. Items should be returned within 30 days of delivery.
Please be advised that we do not offer free return postage, customers are responsible for covering the cost of returns.